Care Management
Someone Who Actually Understands Your Care Package
Navigating home care packages can be overwhelming - working out what services you're entitled to, finding reliable providers, and managing schedules. Your dedicated care coordinator takes this burden off your shoulders, ensuring you get the maximum benefit from your package without the stress.
What Your Care Coordinator Does
Your neighbourhood coordinator provides:
- Initial care planning - understanding your needs and creating a realistic service plan
- Service coordination - scheduling all your different services to work together smoothly
- Budget management - ensuring you get the best value from your package funds
- Regular reviews - adjusting services as your needs change over time
- Problem solving - addressing issues before they become bigger problems
Your Single Point of Contact
Instead of juggling multiple providers and phone numbers, you have one person who knows your entire situation. They coordinate between different services, handle scheduling conflicts, and make sure nothing falls through the cracks.
Regular Check-ins That Matter
Your coordinator visits you at home annually and calls regularly to see how things are going. These aren't just tick-box exercises - they're genuine conversations about whether your services are working and what might need to change.
Transparent Fees
Unlike other providers who hide management costs, we're upfront about care coordination fees. You'll know exactly what you're paying for and why it's worth it when your care runs smoothly.
Because managing your care shouldn't become another job for you.
