Switching your home care provider is easy - just three simple steps
Speak with us about your needs
Talk to us about what you’re looking for in a new provider and we can discuss how our care model and services can address your health and wellbeing needs.
We’ll work with you to develop a personalised health care plan that will keep you doing the things that you love.
Request your referral code
Call My Aged Care on 1800 200 422 and let them know you would like to transfer your Home Care Package to Salveo HomeCare.
Write down your new referral code.
Switch and start your services
Call us to confirm the date when your services will end with your current provider, and when you want your new Salveo HomeCare services to begin.
We will arrange a time to meet with you to finalise your personalised health care plan. Your services will start on the agreed date, so you can sit back and relax.
Request a call back from our Home care specialist team
Fill in the form with your details and our expert team will give you a call back.
It's Time for Care That Keeps Its Promises
After everything you've been through to get your package, you shouldn't have to settle for providers who don't show up or ignore your calls. We're different: we call after every service, use the same care team, and give you our owner's mobile number. Because reliable care shouldn't be revolutionary, It should be standard.
Meet The Team

Tyler R.
Founder & Lead Mover
Tyler started MoveMates with one truck, a toolbox, and a mission: make moving less miserable. With over a decade of hands-on experience, he’s known for his expert packing skills, calm problem-solving, and an uncanny ability to maneuver furniture through tight doorways.

Mike L.
Customer Experience Manager
Mike is the friendly voice behind your quotes and questions. With a background in logistics and years of customer service experience, he ensures every move runs smoothly from first contact to final box. Off the clock, Mike enjoys classic car restoration and coaching his son’s baseball team.

Jordan P.
Senior Crew Lead
Jordan brings focus, strength, and a great attitude to every move. Known for his attention to detail and leadership on the job, he handles everything from fragile heirlooms to heavy office furniture with care. On weekends, you’ll find him fishing local lakes or spinning classic records at home.
